FAQ

Frequently Asked Questions

How soon can I expect my order?


As soon as we receive your order, we will be working on getting it shipped to you. Please allow 1-3 business days for us to process your order. Once your order is shipped, it will take an aditional 3-5 business days to recieve it. We will send you an email with your tracking information as soon as it is on its way!




What does pre-order mean?


An item offered for sale as a pre-order item means it has not yet been released to the public. Purchasing a pre-order item allows you to reserve your own personal copy before it is released, and you will be among the first people to receive the product. Having items on pre-order allows us to know how many initial products to order based on the interest of our customers. We will ship pre-order items to you as soon as we receive the product from the manufacturer. Each pre-order product should have an estimated release date on which we hope to have it available to ship to you. However, because of the many factors of developing/manufacturing games, the delivery date could become earlier or a little later. We will be in constant communication with you to keep you updated on when you can expect your pre-orders.




Where are these products manufactured?


All of our current products are made by the wonderful folks at The Game Crafter. Using this manufacturer lets us order products as needed instead of buying in huge costly bulks.





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